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PRIVACY POLICY

Effective Date: January 1, 2022
Last Updated: January 2, 2026

Welcome to Recharge Room® and Positive Impact Alliance, LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when using our website, mobile application, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Organization or employer information
  • Account login credentials
  • Appointment or scheduling information
  • Payment information (processed securely through third-party providers)
  • Information submitted through contact forms, registrations, surveys, or support requests
1.2 Non-Personal Information

We may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website pages visited
  • Time spent on the Services
  • Usage patterns and feature interactions
  • General geographic location derived from IP address
1.3 Survey and Research Data

Recharge Room® utilizes surveys and outcome measurement tools to help evaluate wellness, resilience, recovery, and program effectiveness.

Survey responses may be:

  • Aggregated
  • Anonymized
  • De-identified

Information collected through surveys may be used for:

  • Program evaluation
  • Service improvement
  • Academic and research initiatives
  • Industry benchmarking
  • Wellness reporting and analytics

Personally identifiable information is removed whenever possible before data is analyzed or shared.

1.4 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Analyze usage trends
  • Enhance user experience
  • Maintain security

You may disable cookies through your browser settings, although certain features may not function properly.

2. HOW WE USE YOUR INFORMATION

We may use information we collect to:

  • Provide and improve our Services
  • Create and manage user accounts
  • Schedule appointments and sessions
  • Process transactions
  • Provide customer support
  • Send administrative notices
  • Deliver educational content and wellness resources
  • Conduct surveys and research initiatives
  • Analyze system performance and usage
  • Detect fraud and maintain security
  • Comply with legal obligations

3. TEXT MESSAGING AND COMMUNICATIONS

If you voluntarily provide your phone number and consent to receive text messages, we may send:

  • Appointment confirmations
  • Scheduling reminders
  • Account notifications
  • Educational content
  • Wellness information
  • Program updates

Consent to receive text messages is not a condition of purchase.

Message and data rates may apply.

You may opt out at any time by following the instructions provided in the message or by contacting us directly.

4. HOW WE SHARE YOUR INFORMATION

We do not sell or rent personal information.

We may share information in the following circumstances:

Service Providers

With trusted vendors who assist us in operating the Services, including:

  • Hosting providers
  • Payment processors
  • Scheduling platforms
  • Analytics providers
  • Communication and messaging providers
Research and Analytics Partners

Aggregated, anonymized, or de-identified data may be shared with:

  • Universities
  • Research institutions
  • Government agencies
  • Industry partners
  • Academic researchers

Such data cannot reasonably be used to identify individual users.

Legal Requirements

We may disclose information when required by law or when reasonably necessary to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud
  • Protect the safety of users and others
Business Transactions

If Positive Impact Alliance, LLC is involved in a merger, acquisition, restructuring, financing, or asset sale, information may be transferred as part of that transaction.

5. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain information only as long as reasonably necessary to:

  • Provide Services
  • Fulfill contractual obligations
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we may delete, anonymize, or securely destroy it.

7. YOUR PRIVACY RIGHTS

Depending upon applicable laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Object to certain uses of your information
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third parties. Users should review the privacy policies of any third-party services they access.

9. CHILDREN’S PRIVACY

Our Services are not directed to children under thirteen (13) years of age.

We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will take reasonable steps to delete it promptly.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under applicable privacy laws, including the right to request access to certain personal information and request deletion of personal information, subject to applicable exceptions.

We do not sell personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time.

Any changes will be reflected by updating the “Last Updated” date above. Continued use of the Services following any changes constitutes acceptance of the revised Privacy Policy.

12. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Positive Impact Alliance, LLC
Recharge Room®

Email: rich@rechargeroom.io

Website: rechargeroom.io

2026 © Positive Impact Alliance
Site by Clearly Relevant

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