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Privacy Policy

Effective Date: January 1, 2022 Last Updated: January 1, 2025 Welcome to our website and application. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information, including:

1.1. Personal Information

You may provide us with personal information such as:
  • Name, email address, phone number, and mailing address
  • Account login credentials
  • Payment information (processed securely by third-party providers)
  • Any other information you voluntarily provide

1.2. Non-Personal Information

We may collect non-personal information, including:
  • Browser type, device type, operating system, and IP address
  • Usage data, such as pages visited, time spent on the site, and features used
  • General location data based on your IP address
  • Survey Responses: If you participate in surveys or feedback programs, the data collected will be aggregated and anonymized, ensuring that it cannot be used to identify you personally. This information may be used to improve our services, generate reports, and support research or industry insights.

1.3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to disable cookies, but some features may not function properly.

2. How We Use Your Information

We use the collected information to:
  • Provide, personalize, and improve our services
  • Process transactions
  • Send updates, communications, and support messages
  • Monitor usage, detect fraud, and ensure security
  • Conduct surveys and analyze aggregated, non-identifiable data to improve user experience and service offerings
  • Comply with legal obligations
We do not sell or rent personal information to third parties.

3. How We Share Your Information

We may share your information in the following cases:
  • With Service Providers: Third-party vendors who assist in operating our services, such as payment processors, hosting providers, and analytics platforms.
  • For Legal Compliance: When required by law or to protect our rights and users.
  • In Business Transfers: If our company undergoes a merger, sale, or acquisition, your data may be transferred as part of the transaction.
  • With Research and Analytics Partners: Aggregated, non-identifiable survey data may be shared with third parties to enhance industry insights, service development, or academic research.

4. Data Security & Retention

We implement security measures to protect your data from unauthorized access or misuse. However, no system is completely secure. We retain personal information as long as necessary to fulfill its purpose or as required by law.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:
  • Accessing, updating, or deleting your data
  • Opting out of marketing communications
  • Restricting or objecting to data processing
To exercise your rights, contact us.

6. Third-Party Links & Services

Our services may contain links to third-party websites or integrate with third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

7. Children’s Privacy

Our services are not intended for children under 13 years of age (or the applicable minimum age in your jurisdiction). If we learn that we have collected data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by a new “Last Updated” date. Your continued use of our services after updates constitutes acceptance of the revised policy.

9.Contact Information

For questions regarding these Terms of service or Privacy Policy, please contact us at rich@rechargeroom.io.